Beyond Products - Your Seamless Path to Reliable Optical Networking Solutions

At Charmlink, we understand that procuring mission-critical network equipment is more than a transaction—it's the start of a partnership. We deliver more than hardware. We deliver certainty, from initial design to daily operation, ensuring your network performs today and scales for tomorrow.

How to buy

Step 1, you fullfill a form through our website by filling out your contact information, your project introduction, interested products, your requirements, and the quantity. Or you can contact our team too by whatsapp, phone or Email listed on website.

Step 2, we will contact you as soon as possible. Our technical team confirms technical details. The sales team provides a detailed quotation, arrange sample orders, and finalize a purchase contract.

Step 3, We will discuss logistics options. You can use your own forwarder or try our cooperated shipping agent too. International express such as DHL, UPS or Fedex are supported. Sea transport and air shipment are available too.

Step 4, we will discuss payment methods based on the order amount. For small sample orders, invoices can be drafted directly on the website, and payment can be made via PayPal or Stripe. For larger orders, payment can be made directly via T/T to our company account.

Payment Terms

Before placing an order, it’s better you confirm with our team for product technical compatibility, shipment

and other details. You can ask our sales team to draft link for you. We accept L/C, band transfer, Credit card

and Paypal. Both USD and local currencies are supported.

We accept international payment including MasterCard, PayPal, UnionPay, VISA, Discover, American Express, JGB, Alipay, and WeChat.

Shipping&Delivery

If you have forwarder and choose EXW delivery, we can hand to your forwarder at any part of Mainland China.

You can also ask us to check shipping fee if you have no courier agent. We can ship by sea and air. Express is mostly recommended when your cargo is no more than than 100KG. We work with DHL /FedEx /UPS /TNT according to cost.

We ship by sea, air or express DHL UPS Fedex. You can get fast delivery with a low cost freight by seller's courier. EXW is accepted too.

Warranty

All our products are garanteed to be 100% original. We have strict quality checking before shipment. If products are damaged during transportation, we can request compensation from forwarder at both sides. If it is damaged by quality issue. Don’t worry, just give us serial No., we have 1-3 year quality garantee.

Entre nuestros clientes se incluyen proveedores de servicios de Internet de nivel 3, proveedores de banda ancha de nivel 2 y proveedores de redes empresariales

FAQs

What kind of company is Charmlink?

1

We are a company specializing in the sales of optical network products and providing communication solution services. In addition to distributing products from brands such as Huawei and ZTE, we also offer customized products including optical modems, switches, and routers.

How can I get your catalog and price list?

2

You can check our product page for our products for sale and updated prices. Or let us know your contact information, we will send more details soon.

Does Charmlink Network/HW Trading provide technical support?

3

The internet development technology is evolving rapidly, so we must have a professional R&D team and practical development plans. In addition to providing technical support for the product's configuration, we also collaborate with various upstream manufacturers to offer comprehensive solution products.

5

What if there are quality problems if we receive the goods?

How much is the shipping cost?

4

This depends on your shipment volume and shipping method. We will provide you with the cost according to your requirements.

First you are advised to take a photo or video. Then please record serial No. of the product. Our quality control department will inspect the problem and provide you with the best solution.