Payment Terms

Before placing an order, it’s better you confirm with our team for product technical compatibility, shipment

and other details. You can ask our sales team to draft link for you. We accept L/C, band transfer, Credit card

and Paypal. Both USD and local currencies are supported.

We accept international payment including MasterCard, PayPal, UnionPay, VISA, Discover, American Express, JGB, Alipay, and WeChat.

Shipping&Delivery

If you have forwarder and choose EXW delivery, we can hand to your forwarder at any part of Mainland China.

You can also ask us to check shipping fee if you have no courier agent. We can ship by sea and air. Express is mostly recommended when your cargo is no more than than 100KG. We work with DHL /FedEx /UPS /TNT according to cost.

We ship by sea, air or express DHL UPS Fedex. You can get fast delivery with a low cost freight by seller's courier. EXW is accepted too.

Warranty


All our products are garanteed to be 100% original. We have strict quality checking before shipment. If products are damaged during transportation, we can request compensation from forwarder at both sides. If it is damaged by quality issue. Don’t worry, just give us serial No., we have 1-3 year quality garantee.

At Charmlink Network, you will get a reliable and professional customer service for all telecom products

FAQ

Q1: How can I get your catalog and price list?

A1: Please let us know your email address or contact us directly through the website to obtain our catalog and price list.

Q2: Can I negotiate the price?

A2: Yes, we may consider discounts for mixed cargo loaded in multiple containers.

Q3: How much is the shipping cost?

A3: This depends on your shipment volume and shipping method. We will provide you with the cost according to your requirements.

Q4: What are your payment terms?

A: 100% prepayment, or transferable.

Q5: What if there are quality problems if we receive the goods?

A5: If you find quality problems when unpacking, you can take photos for us to refer to. Our quality control department will inspect the problem and provide you with the best solution.